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FAQs | Online Physiotherapy Support & Services

Have questions about online physiotherapy or our services? You’re not alone. Here are the most frequently asked questions, covering sports injury rehab, performance plans, women’s health, and bookings. If your question isn’t here, get in touch. We’re here to help you recover, train smarter, and reach your goals.

General & Service Information

We support a wide range of conditions, including sports injuries, musculoskeletal pain, post-surgical recovery, neurological rehabilitation, and injury prevention. We also provide specialist services for female athletes, with physiotherapy tailored to the menstrual cycle. Explore our full range of services.


Online physiotherapy is effective for amateur athletes, active individuals, and anyone recovering from injury or surgery. It’s also ideal for people who want the flexibility of professional support from home, without needing to attend an in-person clinic.


A session is held via secure video call. Your physio will assess your movement, discuss your injury or goals, and guide you through tailored exercises and advice, all from the comfort of your home.


Most sessions only require a laptop or phone with a camera and space to move. Sometimes basic equipment like resistance bands or light weights can enhance your programme, but we adapt to what you have.


Booking & Payments

Booking is simple. You can view available sessions and secure your appointment directly through our online booking system.


Payments are taken securely online via debit or credit card. All transactions are protected for your peace of mind.


How It Works

Online physiotherapy works in the same way as in-person sessions, but delivered virtually. We use secure video calls to complete assessments, create personalised treatment plans, and provide real-time exercise demonstrations. This makes expert rehabilitation and performance support accessible anywhere.


Your physiotherapist will take a detailed history, observe your movement, and guide you through specific tests. From there, we’ll create a tailored treatment plan and provide clear exercises with video demonstration to support your recovery.


Booking is quick and simple through our online booking page. You can choose a time that suits you, and your appointment confirmation will be sent straight to your inbox.


Outcomes & Support

Every recovery journey is unique, but many clients notice improvements within 2–4 weeks when following their tailored plan consistently.


Yes. We offer regular follow-up sessions, progress reviews, and ongoing email or message support. This ensures you stay on track and adapt your programme as your recovery progresses.


Yes. Our Return to Sport Programmes are specifically designed to bridge the gap between rehab and full performance. We’ll help you regain strength, confidence, and prevent reinjury so you can get back to doing what you love.


Specialised Services

Yes. Our Injury Prevention Programmes are designed to identify weaknesses, improve strength, and reduce your risk of injury. Ideal for athletes who want to stay active and avoid setbacks.


Definitely. Our Post-Surgical Rehabilitation Plans support safe recovery, helping you rebuild mobility and strength after procedures such as knee, hip, or shoulder surgery.


Yes. Our Performance & Conditioning Plans help athletes of all levels improve power, speed, and endurance. Whether you’re preparing for competition or just want to train smarter, we’ll design a plan tailored to your goals.


Yes. We provide tailored physiotherapy that considers the menstrual cycle and female physiology, helping women recover from injury, improve performance, and manage symptoms effectively. Learn more about our Women’s Health & Female Athlete Support.


Yes. Sports injury rehab is one of our main areas of expertise. Whether you’re dealing with a sprain, strain, or overuse injury, we provide evidence-based rehab and performance plans tailored to your sport.


Still have questions?

Contact us directly via our Contact Page, or go ahead and book your session today to start your journey to recovery and peak performance.

Copyright © 2025 The Online Physio - All Rights Reserved.

The Online Physio specialises in online physio sessions, sports injury rehabilitation, performance training, and women’s health physiotherapy for active individuals and athletes.

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